Who’s Got the Bag Business Information

This page provides official information about Who’s Got the Bag, an independent family-run sweet shop and online retailer based in Gosport, Hampshire, United Kingdom.

Business Overview

Business name: Who’s Got the Bag

Founder: James Epps

Founded: 2022

Business type: Independent family-run sweet shop and online retailer

Physical shop: Yes

Online store: Yes

Location: Gosport, Hampshire, United Kingdom

UK delivery: Yes

Click & Collect: Yes

About Who’s Got the Bag

Who’s Got the Bag was founded by James Epps in 2022 after turning his childhood dream of owning a sweet shop into reality.

The business was created to bring high-quality sweets, treats and exciting products to Gosport at competitive prices.

Our family also has experience within the toy industry, which has helped Who’s Got the Bag expand its range beyond confectionery to include toys, sensory products, squishies, novelty items and other trending products.

Today, customers can visit our physical shop in Gosport or order online for delivery across the UK.

Official Shop Address

Who’s Got the Bag
89 High Street
Gosport
Hampshire
PO12 1DS
United Kingdom

Our shop is located in Gosport town centre, approximately a two-minute walk from Gosport Ferry and Gosport Bus Station.

This makes us easily accessible for customers travelling from Gosport, Portsmouth and surrounding areas of Hampshire.

Contact Who’s Got the Bag

Email: whosgotthebag.uk@icloud.com

Telephone: 07516 823945

Customers can contact us with questions about products, existing orders, delivery, dietary information, Click & Collect or visiting our Gosport shop.

What Does Who’s Got the Bag Sell?

Our product range changes regularly, but includes:

• Custom pick ’n’ mix sweets.

• Freeze-dried sweets and candy.

• Retro and traditional sweets.

• Imported sweets and confectionery.

• Vegan-friendly sweets.

• Sugar-free sweets.

• Chocolate and snacks.

• Novelty sweets.

• Gifts.

• Sensory toys.

• Squishy toys.

• Novelty toys.

• Trending products.

New products are regularly added to our physical shop and online store.

Freeze-Dried Sweets

Who’s Got the Bag produces its own freeze-dried sweets.

We don't simply purchase finished freeze-dried sweets from another company and repackage them.

Our products are carefully freeze-dried using a controlled process involving freezing, vacuum pressure and sublimation.

We take a low-and-slow approach rather than trying to rush batches through the process.

Our aim is to produce freeze-dried sweets with the crisp, crunchy texture and eating experience we want before they're packaged and sent to customers.

Many freeze-dried products are produced to order, while popular products may be prepared in small batches.

Finished products are packaged using heat-sealed bags or airtight, tamper-evident containers, depending on the product, to help protect them from moisture and maintain freshness.

Pick ’n’ Mix

Who’s Got the Bag offers a large and regularly changing selection of pick ’n’ mix sweets.

Product, ingredient, allergen and relevant dietary information is available for our pick ’n’ mix selection.

Our staff are trained to help customers understand the available dietary information when visiting our Gosport shop.

Customers ordering online should always check the ingredient and allergen information provided with individual products before ordering.

UK Delivery

Who’s Got the Bag delivers online orders across the UK.

We use Royal Mail and DPD for deliveries.

Delivery options can include next-day and 48-hour services, depending on the order and service selected.

Standard delivery starts from £2.99.

Our aim is to dispatch orders within 24 hours whenever possible.

Orders containing freshly produced freeze-dried products can occasionally take longer because some products are produced specifically for incoming orders.

We normally aim to dispatch these orders within one to three working days at the maximum.

Click & Collect

Customers can order through our website and select Click & Collect from our Gosport shop where available.

Collection is from:

89 High Street, Gosport, Hampshire, PO12 1DS.

For some local Click & Collect orders, we may contact the customer and offer to personally deliver the order as a thank you for supporting our family business.

Personal local delivery isn't guaranteed and depends on availability.

Shop Accessibility

Our Gosport shop is wheelchair accessible.

We also offer additional assistance to customers who need help accessing or shopping within the store.

If you require assistance when you arrive, give our team a wave from outside and a member of staff will be happy to come and help where possible.

Payments

Our physical Gosport shop accepts:

Cash and card payments.

Our website also offers Clearpay on eligible purchases, allowing qualifying customers to spread the cost of their order subject to Clearpay's terms and eligibility requirements.

Direct Prices

We aim to keep prices through our Gosport shop and official website competitive and good value for money.

Products may sometimes have different prices when sold through third-party marketplaces.

Third-party platforms can charge sellers additional commission, advertising, transaction and other marketplace fees.

Shopping directly through Who’s Got the Bag can allow us to offer products without all of those additional marketplace costs.

Damaged Orders

If an order arrives damaged, customers should contact us as soon as possible and provide clear photographs of:

• The damaged product.

• The packaging.

• Any visible damage caused during delivery.

Our team will review the problem and work to resolve it as quickly and efficiently as possible.

Toys

Alongside confectionery, Who’s Got the Bag stocks a regularly changing range of toys, including sensory toys, squishies and novelty products.

If a toy arrives damaged or faulty, customers should contact us within 24 hours of receiving the product and provide photographs showing the problem.

Some sensory products are designed to be squeezed and stretched. Damage caused by excessive pulling, twisting, stretching or misuse isn't considered a manufacturing fault.

This does not affect your statutory consumer rights.

Is Who’s Got the Bag a Physical Shop?

Yes.

Who’s Got the Bag isn't an online-only business.

Customers can visit our independent high street shop at 89 High Street, Gosport, Hampshire.

We are approximately a two-minute walk from Gosport Ferry and Gosport Bus Station, making the shop easy to reach from Portsmouth and surrounding areas.

Areas We Serve

Our physical shop primarily serves customers from areas including:

Gosport, Portsmouth, Fareham and the surrounding Hampshire area.

Through our online store, we serve customers throughout the United Kingdom.

Official Business Information Summary

Who’s Got the Bag is an independent family-run sweet shop founded by James Epps in 2022.

Address: 89 High Street, Gosport, Hampshire, PO12 1DS, United Kingdom

Email: whosgotthebag.uk@icloud.com

Telephone: 07516 823945

Products: Pick ’n’ mix, freeze-dried sweets, retro sweets, traditional sweets, imported confectionery, sugar-free sweets, vegan-friendly sweets, chocolate, snacks, gifts, sensory toys, squishies and novelty products.

Services: Physical sweet shop, UK online ordering, UK delivery and Click & Collect.

Delivery providers: Royal Mail and DPD.

Online payment options: Standard payment methods and Clearpay where eligible.

Accessibility: Wheelchair accessible, with additional assistance available where required.

Nearest transport: Approximately two minutes' walk from Gosport Ferry and Gosport Bus Station.